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Privacy Policy – Breeze Auto Service
Introduction
Breeze Auto Service is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our automotive services in South East Melbourne.
By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Vehicle-related information
- Location details (when booking mobile or onsite services)
- Any other information you provide via enquiry forms, phone calls, or emails
We do not collect sensitive personal information unless it is voluntarily provided by you.
The information collected is used strictly for business-related purposes, including:
- Responding to enquiries and booking requests
- Providing automotive repair and maintenance services
- Communicating service updates or appointment details
- Improving our services and customer experience
- Internal record keeping and administrative purposes
- Providing you with marketing communications, including personalised or targeted advertising via email, social media, or other online platforms
We do not sell, rent, or trade your personal information to third parties.
Marketing and Advertising
We may use the personal information you provide, including your name, email, and phone number, to send marketing communications and show you personalised or targeted advertisements. This may include:
- Online advertising via social media platforms (e.g., Facebook, Instagram)
- Retargeting campaigns based on your interactions with our website or ads
- Promotional emails or messages about our services and offers
You can opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
Disclosure of Information
We may disclose your information only when:
- Required by law or legal obligation
- Necessary to provide our services (e.g., trusted service partners, where applicable)
- Needed to protect our legal rights, property, or safety
All reasonable steps are taken to ensure your information is handled securely.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. Accessing third-party links is done at your own discretion and risk.
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyse website performance. These tools do not personally identify users and are used only to understand website traffic and improve functionality.
You can disable cookies through your browser settings if you prefer.
Limitation of Liability
While we take reasonable care to protect your personal information, Breeze Auto Service makes no warranties or representations regarding the absolute security or accuracy of data transmission.
To the maximum extent permitted by law, Breeze Auto Service, its owners, employees, and contractors shall not be held liable for any loss, damage, or claim arising from the use of this website, services, or handling of personal information.
Access and Updates
You may request access to your personal information or request corrections by contacting us using the details below. We reserve the right to refuse requests where permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon being published on this page. We encourage users to review this page periodically.
Contact Breeze Auto Services
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us:
Phone: 03 5996 2965
Email: manny@breezeautoservice.com.au or mobilemechanic@breezeautoservice.com.au
